Contact Downy Customer Service
Downy Phone Numbers and Emails
Toll-Free Number:
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(800) 688-7638
General Info:
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+39 065 097 2534
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+3 382 587 8498
Headquarters:
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(513) 983-1100
Downy Emails:
Contact Information
Downy Website:
Downy Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 9:00AM-6:00PM
Saturday - Sunday: 9:00 AM-5:30PM
Fax:
How Good is Downy's Customer Service?
Summary of Downy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Downy?
Product/ Service Question:
- “About product”
- “Dissatisfied with product”
- “I brought this product 2 months ago and I CAN NOT open it the top is to tight”
Request for Information Question:
- “How to use Downy rinse and refresh without a fabric softener dispenser”
- “Question about a downy fabric softener”
- “To ask about a softern that is little pouches 0”
Payments and Charges Question:
- “I'm on a fixed income an wanted to no if you could send me some coupons for your product”
- “You send me charge card in wrong name.”
- “Coupons”
Return/ Replace Question:
- “Return”
- “Too thick. Store refused to replace 150oz size.”
Refund Question:
- “I want my money back”
Shipping and Delivery Question:
- “Oz size not found”
Other Question:
- “Most of the bottle was melted”
- “I bought downy unstoppables and the bottle is only 3/4 full!I'm”
- “I bought a bottle of downy light scent beads and got home and its not even 3/4 full”
About
, , , ,
Downy is a manufacturer of fabric softeners that has worked in the market for fifteen years. Its products help housewives to get better results after washing clothes, invigorating fabrics, making them softer and fresher. The assortment of its products includes not only softening liquids but also wash scent boosters, dryer sheets and fabric softener dispensers. Downy offers great choice of flavours: honey flower, lavender, citrus and much more. There is also a line of products for sensitive people that are free of perfumes and dyes, being 100% dermatologist tested. The company promises that you will remember the days when you wear clothes washed with Downy.
Downy is ranked 38 out of 327 in Household Essentials category
USA
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