Contact Information

Downy Phone Numbers

Toll-Free Number:

  • (800) 688-7638

Customer Service:

  • (800) 688-7638
  • +39 065 097 2534
  • +3 382 587 8498
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Summary of Downy Customer Service Calls

05:07 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Downy to Ask about:

Payments and Charges Question:

  • “I'm not able to print out my coupons it go to verify and print but its not printing out i cant use my phone number anymore”

Product/ Service Question:

  • “Product damage”

Request for Information Question:

  • “Can I be sent the ball for the washer”

Other Question:

  • “Pissed”
  • “Chunky fabric softener” , Review # 1651122
  • “Turn dryer blur”

Downy Rating Stats

2.3 out of 5 stars
based on 29 reviews
See all 84 reviews

Rating trend


Downy Pros and Cons

Pros: Love the smell, Soft clothes, Fair price, Softens clothing, Normally a good product

Cons: Terrible commercial, Advertisement, Product is defective, Very distasteful commercial, Too sweet and candy like


Downy is a manufacturer of fabric softeners that has worked in the market for fifteen years. Its products help housewives to get better results after washing clothes, invigorating fabrics, making them softer and fresher. The assortment of its products includes not only softening liquids but also wash scent boosters, dryer sheets and fabric softener dispensers. Downy offers great choice of flavours: honey flower, lavender, citrus and much more. There is also a line of products for sensitive people that are free of perfumes and dyes, being 100% dermatologist tested. The company promises that you will remember the days when you wear clothes washed with Downy.

Downy reviews and complaints

Downy is ranked 19 out of 220 in Household Essentials category

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