4611 MN-29, Alexandria, MN 56308, USA
Not resolved

I sent a message but don't know if you got it so will try again.

We used your fabric softener with the green cap for years and loved it . We had several compliments on how our clothes smelled. People would ask what we used and I would tell them. My question is why did you change a great product and put an aroma in it that is terrible. We have tried all your other softeners and none compare to the original. I am sorry but we can't stand the smell of that product any more and was wondering will you be going back to the original aroma soon? If you are not, we will be looking to another company to find something that we can stand for our clothes. Please tell me the original product will return and soon

Al and Rose Lesner


Product or Service Mentioned: Downy Fabric Softener.

Reason of review: Bad quality.

Preferred solution: bring back original fabric softener withe green cap and original aroma.

Downy Cons: I do not like your new product line.

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